Ocean Lighting will normally deliver your order within 3 to 7 working days. We will make every effort that all orders placed before 1pm on items in stock in our Middlesbrough branch which are stated as next day delivery to be delivered next working day by courier service DPD, also dependant on quantities ordered. Deliveries to UK non mainland and Republic of Ireland will be delivered on a two day DPD courier service. If not in stock in our Middlesbrough branch items will be ordered from our suppliers and delivered to you within 3 to 7 working days.
We advise you book a qualified electrician to fit the lights once the goods have been received and not prior to this. We cannot be held responsible for any charges from electricians if goods arrive later than expected.
Please note our courier DPD require a signature for all deliveries therefore customers will need ensure someone is present at the delivery address on the agreed delivery day, We will send confirmation of delivery the day before delivery and DPD will send time slot confirmation on the morning of delivery providing mobile number is present on your order.
Courier Service UK Mainland
Courier UK Non Mainland & Republic of Ireland
UK non mainland includes the Scottish Highlands, Northern Ireland, Isles of Scilly, Orkney Islands, Inner Hebrides, Outer Hebrides, Isle of Man, Isle of Wight, Republic of Ireland (Southern Ireland), Channel Islands and Guernsey. These areas are only available on a two working day service.
Courier Saturday Before 5 pm - UK Mainland Only
(Please note DPD Saturday delivery is not an express delivery service. It simply means the approx delivery time will be 3 to 7 working days however the item will be delivered on a Saturday instead of Monday to Friday.)
Ocean Lighting Delivery Notice
Ocean Lighting will email you when your order has been dispatched and provide an expected delivery date and delivery service that will be used. For DPD courier services you will receive a text or email from courier DPD on the morning of delivery with a predicted 1 hours time slot for delivery. This service is only available if a mobile or email address is provided. We hope this helps plan your working days and means no waiting in all day for deliveries. Upon receipt of your order you will be asked to sign for the goods received in good condition. If the package does not appear to be in good condition please advise us asap. If you are unable to check the contents of your delivery at the point of delivery then please sign for the parcel as 'Unchecked' and then check your goods as soon as possible. Please report any unwanted items (unused and in original packaging) asap. We therefore advise all items are checked asap after receiving delivery.
Please note for security reasons we are unable to deliver to shipping or courier companies.