I spotted an ace pendant light on the website and placed my order. Very efficient and professional response, kept fully advised. Received within 7 days via courier. Could not ask for better and have recommended to several friends.
I needed an item in a hurry and Ocean Lighting went above and beyond all expectations to get it delivered in time. I don't usually bother with reviews but these guys really deserve some praise - excellent customer service (I think it was Lucy who helped us?). I'll certainly be recommending you!
Don’t normally write testimonials but Oceanlighting deserve one. They offer great prices, superb communication, and if you spend over £36 use DPD for free, next day, one hour slot delivery. Great service thanks.
Ordered ceiling light on Monday, arrived Tuesday extremely well packaged. Saw the light in a lighting shop priced £180 but fortunately decided to look on-line. Saw Oceanlighting from a google search and then identical light was £78.40 including postage. Ordered over telephone,(charming young lady) and light arrived next day. Would definitely recommend this retailer.
We had seen a nice bathroom light elsewhere online, but after doing a search for the same product, found Ocean to be the most competitive price.
The light arrived within 2 days and was very well packaged. We would highly recommend Ocean.
I bought a ceiling light and matching wall lights, they arrived within the time scale two working days... after a few days of being fitted by a qualified electrician one of the shades on the ceiling light dropped off and smashed (I knew I should have fitted them myself) I got in touch with Ocean Lighting and told them about this, The girls I spoke to especially Lucy were fantastic and ordered me a new shade without any hassle at all. The replacement shade arrived within the next couple of days..... I would 100% recommend this fantastic company...........
Ordered two lights on line at about 3pm on Tuesday and took delvery on Wednesday before mid day.
Only problem was the delivery driver dropped my order of at the wrong house number but my neighbor passed it on.
Service was the best on line experience I have had in a while.
Very good service. Prompt delivery. Would buy from this company again.
Recently ordered two wall lights but had a problem with one of them. Rang customer service but didn't get through, so hung up. A short while later had a phone call from an Ocean Lighting customer service agent who had proactively pursued my dropped call. Never experienced this before. She already had details of my order. A replacement light was sent out for me. What excellent service, well impressed. As a customer service trainer I will be using Ocean Lighting as a company to emulate. Thank you.
Being interested in purchasing 3 pendant lamps we ordered one to ensure that it met our requirements. It arrived well packaged on time as promised with free delivery. Being satisfied we ordered the other 2 which also arrived as promised. Very pleased with Ocean Lighting service.