We had seen a nice bathroom light elsewhere online, but after doing a search for the same product, found Ocean to be the most competitive price.
The light arrived within 2 days and was very well packaged. We would highly recommend Ocean.
I bought a ceiling light and matching wall lights, they arrived within the time scale two working days... after a few days of being fitted by a qualified electrician one of the shades on the ceiling light dropped off and smashed (I knew I should have fitted them myself) I got in touch with Ocean Lighting and told them about this, The girls I spoke to especially Lucy were fantastic and ordered me a new shade without any hassle at all. The replacement shade arrived within the next couple of days..... I would 100% recommend this fantastic company...........
Ordered two lights on line at about 3pm on Tuesday and took delvery on Wednesday before mid day.
Only problem was the delivery driver dropped my order of at the wrong house number but my neighbor passed it on.
Service was the best on line experience I have had in a while.
Very good service. Prompt delivery. Would buy from this company again.
Recently ordered two wall lights but had a problem with one of them. Rang customer service but didn't get through, so hung up. A short while later had a phone call from an Ocean Lighting customer service agent who had proactively pursued my dropped call. Never experienced this before. She already had details of my order. A replacement light was sent out for me. What excellent service, well impressed. As a customer service trainer I will be using Ocean Lighting as a company to emulate. Thank you.
Being interested in purchasing 3 pendant lamps we ordered one to ensure that it met our requirements. It arrived well packaged on time as promised with free delivery. Being satisfied we ordered the other 2 which also arrived as promised. Very pleased with Ocean Lighting service.
absolute brilliant company I rang in with my order Thursday morning after finding what i wanted on line received e mail order confirmation followed by one order dispatched then another giving delivery details The lights arrived Friday within the designated one hour delivery slot If they have the lights you want Don't hesitate do it Cannot praise this company enough Brilliant
I recently purchased two light fittings and had a problem with a couple of the parts. Replacement parts organised and dealt with in a very efficient way by Ocean. Very pleased with my purchase.
I ordered my pendant light & wall lights & must say I was VERY nervous as I NEVER order anything on-line & don't know this company. I had read previous reviews & decided to take the plunge as they had great reviews & the lights I really wanted. From the minute I put my order in I received an e-mail explaining what would happen with my order. I received further e-mails letting me know what day to expect my delivery & they would allocate the hour once my order had been put on the delivery van which is usually around 11am. True to their word I received an e-mail telling me my delivery hour was 13.52 - 14.52 & I could track it. At about 13.30 I checked to see whereabouts the delivery van was & was told his name & he would be about 45 minutes. At 14.10 he arrived!! I checked my light fittings & they were packaged very well & I can't wait to have them fitted. I'm so glad I used Ocean lighting & would definitely use them again. I highly recommend them. Thank you for putting my mind at ease & such a brilliant service.
Great product, great price and great service. What's not to like?!